Waiting lists are a fact of life for many social service agencies across Manitoba. Aurora does what it can to keep it’s waiting times to a minimum, and regularly updates the average wait-times on this website. If you have a question about your expected wait-time, please call our office at 204-786-9251.
Wait Times Explained
It takes between 2-7 days for applications for therapy to be processed by our office and distributed to our therapists. As we are a practicum site for graduate students in the Master’s Degree in Marriage & Family Therapy program at the University of Winnipeg, our waiting times fluctuate with our practicum schedule. While we stagger our practicum placements throughout the year to provide as stable a service as possible, many of our therapists finish their practicums in the spring, and typically our waitlists are longer at that time of the year. Aurora is committed to the larger community and we will continue to do what we can to reduce waiting times for service.
Estimated Wait Time For Therapy
Individuals: 6 – 8 months
Couples and Families: 10 – 12 weeks
Applying for Therapy
If you are interested in applying for individual, family or relationship therapy please contact our main office at (204) 786-9251 to speak with one of our intake staff. If you call outside of office hours, or the staff are on another call, please leave a message with your name, phone number and best time to call you back. Your call will be returned within 24 – 48 hours.
Once you complete an intake with one of the staff, a file will be created for you and you will receive some initial paperwork to complete. Your name will be added to the waitlist but you will not be assigned a therapist until the initial paperwork has been completed.
If you ever have questions about your application or the waitlist time, please call our main office at (204) 786-9251.